Goods return / exchange process
Step 1: If you need to return the goods because of quality problems, please send email to the customer service of Weimai.com to apply for return of goods.
will accept the return or exchange, the customer service of Weimai.com will contact you via email with the details of the
return or exchange.
of the return review email sent to you by Graber.com) back to Weimai as soon as possible.
and exchange will take quite a long time (usually more than a month), so please wait patiently during the
process of refund and exchange, and Graber.com will inform you of the progress of refund and exchange in time.