Commodity return / exchange principle
webuy.group is committed to eliminating all your worries about international online shopping.
In order to ensure the convenience and safety of your shopping, there are corresponding standards for every process of your shopping
at Graber.com, including return and exchange of goods.
A. Delivery error, defect or damage When the above problems occur in the goods you receive, please take a picture of the goods and
the outer package together, and send the digital photo and the description of the relevant situation to the customer service mailbox:
-------, we will give a reply after processing for you.
B. There is something wrong with the quality of the goods
When you buy goods in the use of a period of time after the quality of the problem, as long as the goods are still in the quality assurance
period, and there is the original proof of purchase and commodity quality assurance card, you can entrust grid only buy network and
Chinese mainland business contact for return/exchange.For the goods that meet the return/exchange conditions, Weimai.com will be
responsible for shipping the goods to the merchant in mainland China and returning the repaired
warranty card shall prevail), Vimai.com cannot guarantee that the manufacturer can fully meet your requirements, but will try our
best to fight for your interests and make you satisfied.
products that do not meet the conditions of the warranty.
we receive your return, the postmark shall prevail).
B. Unpacked goods, such as software packages, CDs, DVDs, cassettes, etc.;
C. Products without original proof of purchase.
Special reminder: You need to be cautious when shopping on Taobao and other websites, because there are many illegal business
practices, if it happens, Glyber.com cannot arrange returns and exchanges for you.